Beschwerdestatistik

2011	1. Quart.	2. Quart.	3. Quart.	4. Quart.
eingegangen	4.541	3.800	4.730	4.662
2006-2010	2006	2007	2008	2009	2010
eingegangen	18.451	17.592	18.837	18.145	18.357
beendet	17.038	16.889	18.801	18.261	18.609